'Make your health insurance company cry': One woman's fight to turn the tables on insurers

By Jillian D’Onfro
Published Aug. 23, 2024 • 6:00am

For San Francisco tech worker Holden Karau, paperwork had become a hobby.

Specifically, the forms and letters required to fight back when her health insurance provider denied a claim for a covered service, surgery, or pharmaceutical.

As a trans woman who loves motorcycles, she has required gender-affirming care and treatments for an accident in recent years, and received a spate of insurance denials along the way.

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After a year of tinkering, she just launched her answer: Fight Health Insurance, an open-source platform that takes advantage of large language models to help users generate health insurance appeals with AI.

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https://sfstandard.com/2024/08/23/holden-karau-fight-health-insurance-appeal-claims-denials/