Shoddy repair work causes Nashville man’s gas bill to triple

Technician found duct work in attic had separated causing furnace to work harder to heat house.

WSMV4 Investigates' Stacey Cameron reports.
By Stacey Cameron
Published: Jun. 9, 2023 at 7:53 PM EDT

NASHVILLE, Tenn. (WSMV) - A warning for people choosing to dispute their soaring gas bills as one East Nashville man recently learned why your high bills doesn’t always result in a lower bill.

In April, WSMV4 Investigates reported how Andy Jones had been going back and forth with Piedmont Natural Gas since January over his bill.

For four months, Jones’ gas bill nearly tripled his gas charges from last winter, with some bills topping $500.

[...]

“When the HVAC guy got up in the attic, he found a gap in our ductwork,” Jones said. “And apparently it was damaged, and instead of repairing it with metal and screws, they used duct tape. Over time, the tape melted, creating the gap.”

[...]