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Laura PourMeADrink

(42,770 posts)
Wed Sep 13, 2023, 11:09 AM Sep 2023

Geez supply chain really screwed up for appliances

In NE anyway. Anyone else experiencing this?

Thought once we had the money set aside and could pick what we wanted it would be fun to redo a kitchen in the new old house we just moved into.

Online stores lie about delivery. They promise dates that are bogus - months away from when they said. Going to a big box store just as bad. Was told it would be at least a month for the dishwasher I want. And online ratings make things worse cuz everyone wants the best products. Even if an appliance is made in US - they depend on parts from abroad.

And it snowballs cuz you have to line up plumbers and electricians. As it stands now we'll have a counter cut out for a stovetop we might not get until November.

13 replies = new reply since forum marked as read
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Polly Hennessey

(7,451 posts)
1. Just bought a new garage-ready Frigidaire
Wed Sep 13, 2023, 11:17 AM
Sep 2023

for the garage from Lowe’s. Called yesterday; it will be delivered tomorrow. Decided I wanted to speak to a human. Took me a day and a half. I am persistent.
Sometimes we get lucky. Don’t give up. I am in Northern California.

marble falls

(62,045 posts)
5. We got really lucky that way: we were eating at a two unit food court and we saw two guys sitting ..
Wed Sep 13, 2023, 11:54 AM
Sep 2023

at the next table with "D&D" on their t-shirts. My wife asked them if they did home construction and they introduced themselves as Don and David.

GREAT find. These guys now do all the work for our condo association. They are reasonable, reliable, do quality work. And are really nice guys.

 

Laura PourMeADrink

(42,770 posts)
8. That's great. We had people like that in Texas. But CT
Wed Sep 13, 2023, 01:44 PM
Sep 2023

Seems so different. Seems like everyone is way too busy and not very dependable. Constantly push times and days they're coming.

Hassin Bin Sober

(26,691 posts)
6. Have you tried a local distributor that sells only appliances?
Wed Sep 13, 2023, 12:25 PM
Sep 2023

We (Chicago northern suburb) have a giant distributor that stocks tons of stuff and will match any big box store.

ABT appliance. If they don’t have it, I probably don’t need it.

Midnight Writer

(22,969 posts)
7. Yes, I find much better service at local businesses, and not a big price difference.
Wed Sep 13, 2023, 01:08 PM
Sep 2023

Big Box stores rely on heavy volume and low wage employees. Locals have an incentive to provide better service to attract a customer base and to maintain repeat customers

 

Laura PourMeADrink

(42,770 posts)
10. I think you're right. But they still have to wait for
Wed Sep 13, 2023, 01:49 PM
Sep 2023

Manufacturers too. At least it's a more pleasant wait . Like to support local

cksmithy

(249 posts)
13. We bought a Speed Queen front load washer
Thu Sep 14, 2023, 02:33 PM
Sep 2023

from a local appliance store, with right side door hinges to fit our 100 year old house plumbing. This was during the covid shut down. It was supposed to take 3 months, after a few calls from store to the manufacturer, we finally got it delivered 7 months after ordering. It wasn't balanced correctly, they came out and fixed it immediately the same day. The closest other official vendor was 4 hours away. It was worth the wait to shop local.

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