VA secretary promises improvements in medical wait time data

Veterans Affairs Secretary Denis McDonough acknowledged that he is “frustrated” with inconsistency in how medical appointment wait time data is calculated and recorded within the department’s health care systems, and promised changes on the issue later this year.

During testimony before the House Appropriations Committee this week, McDonough said he is concerned about delivering accurate information on appointment timeliness to veterans as they seek to resume care that was deferred or canceled in recent years.

“If you look at our average wait times across the system, they’re good, but it’s a big system and we’re coming out of a pandemic,” he said. “So I fear that there are outliers where people are waiting too long.”

https://www.militarytimes.com/veterans/2022/04/08/va-secretary-promises-improvements-in-medical-wait-time-data/