Retailer That Overcharged, Then Sued Military Personnel Is Going Out Of Business

A year ago, Virginia-based USA Discounters was in the spotlight after the supposedly discount retailer — which had several locations adjoining military bases and directly marketed its financing to servicemembers — was criticized for charging ridiculously high prices on its products and then suing soldiers in such a way that they could rarely defend themselves in court. The retailer then changed its name to USA Living and promised to not be so evil, even though the lawsuits continued. Now comes news that the retailer is going to close up shop for good.

ProPublica’s Paul Kiel, who has been driving the reporting on USA Discounters, writes that the chain is now holding “going out of business” sales at the seven locations that currently remain open. Most of the retailer’s stores were located near military bases.

For those new to this story, USA Discounters marketed itself as a low-cost financing option for military personnel and their families, but like many other rent-to-own and installment-payment retailers, USA Discounters was actually marking up products much higher than other stores.

A $329 iPad was listed at $699; a laptop that would cost you (at most) $650 elsewhere was listed at $1,799 by the store. With interest on the monthly installments, customers ended up paying even more. We found a TV ($960 on Amazon) that would have ultimately cost a USA Discounter customer $2,256 — and that doesn’t include things like the “warranty fee,” “credit life insurance,” “credit property insurance,” plus taxes and “specialist fees” charged to servicemembers. Last August, the Consumer Financial Protection Bureau reached a $400,000 settlement, including $350,000 in refunds to customers, over this illegal specialist fee.

http://consumerist.com/2015/08/14/retailer-that-overcharged-then-sued-military-personnel-is-going-out-of-business/