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First time doing a pick up order at Krogers. (Original Post) marybourg Apr 2024 OP
With Kroger delivery the tip is figured in with your total grocery payment. Irish_Dem Apr 2024 #1
Pick up seems to be different. I previously did delivery and yes, marybourg Apr 2024 #4
Yes I always gave a bigger tip too. Irish_Dem Apr 2024 #6
My Kroger's website says no tips are allowed for pick up. Irish_Dem Apr 2024 #7
That's the authoritative answer! Those FACs were hidden away and I wouldn't marybourg Apr 2024 #17
Glad I could help! Irish_Dem Apr 2024 #18
Kroger doesn't allow tipping pruple Apr 2024 #2
Thanx. I think I'll offer and see what happens. I didn't see anything on my order marybourg Apr 2024 #11
I would, I think, tho elleng Apr 2024 #3
Makes sense. marybourg Apr 2024 #5
My local grocery store didnt allow tips MotownPgh Apr 2024 #8
You let them choose your produce? marybourg Apr 2024 #12
Absolutely! MotownPgh Apr 2024 #22
I'll give it a try next time. I haven't been liking the condition marybourg Apr 2024 #23
My wife orders delivery all the time. underpants Apr 2024 #25
Ironically I had a friend order 4 bananas individually AZSkiffyGeek Apr 2024 #26
I forgot that we had that two. underpants Apr 2024 #28
Yes, I had similar problems. I like the "tomatoes on the vine" marybourg Apr 2024 #27
When we did Instacart during the pandemic, Mr.Bill Apr 2024 #9
Interesting. That didn't happen to me. I shop strictly from a list. marybourg Apr 2024 #14
When my budget is tight, I also stick to my list. Mr.Bill Apr 2024 #15
I saved money too during Covid with Kroger delivery. Irish_Dem Apr 2024 #19
A very interesting perspective I've never seen/heard anywhere else underpants Apr 2024 #21
At Kroger the workers can't and won't take a tip! N/t Hope22 Apr 2024 #10
Thanx! marybourg Apr 2024 #13
I always WVlaserguy Apr 2024 #16
That's an idea. marybourg Apr 2024 #20
From the Kroger website. Hope22 Apr 2024 #24
I usually tip at least $5, $10 if I have it Alliepoo Apr 2024 #29
I would have, but the faq's say tipping is not allowed. Anyway, I wound marybourg Apr 2024 #30
I forgot my cell phone at home once Alliepoo Apr 2024 #31
They do have a huge QR code on the sign marybourg Apr 2024 #32

Irish_Dem

(55,825 posts)
1. With Kroger delivery the tip is figured in with your total grocery payment.
Fri Apr 19, 2024, 05:29 PM
Apr 2024

I would think the pick up is the same, but I admit I never did a pick up.

marybourg

(13,088 posts)
4. Pick up seems to be different. I previously did delivery and yes,
Fri Apr 19, 2024, 05:32 PM
Apr 2024

I got a “suggested “ tip amount (which I always doubled) . But that was actually Instacart, and this is Krogers itself

marybourg

(13,088 posts)
17. That's the authoritative answer! Those FACs were hidden away and I wouldn't
Fri Apr 19, 2024, 06:05 PM
Apr 2024

have seen them, but for you!

pruple

(178 posts)
2. Kroger doesn't allow tipping
Fri Apr 19, 2024, 05:29 PM
Apr 2024

I have been getting home delivery weekly since the pandemic. They don’t allow any of their employees to accept tips. I asked if I could tip, they said no.

marybourg

(13,088 posts)
11. Thanx. I think I'll offer and see what happens. I didn't see anything on my order
Fri Apr 19, 2024, 05:45 PM
Apr 2024

about tipping - or not, but there’s a lot of print there. I may have missed it.

elleng

(135,637 posts)
3. I would, I think, tho
Fri Apr 19, 2024, 05:30 PM
Apr 2024

never been there, and I bring groceries MYSELF to my car! (I do tip Dunkin folks who I ask to bring coffee to me in my car; NOT a drive-thru.)

MotownPgh

(349 posts)
8. My local grocery store didnt allow tips
Fri Apr 19, 2024, 05:38 PM
Apr 2024

during the pandemic. But now they do! Just ask when they get to your car. I love curbside. Haven't been in a store in 4 years. Heaven!!

marybourg

(13,088 posts)
23. I'll give it a try next time. I haven't been liking the condition
Fri Apr 19, 2024, 06:21 PM
Apr 2024

of the potatoes lately, and I have a hard time finding ones I like. Maybe that just my location.

underpants

(186,298 posts)
25. My wife orders delivery all the time.
Fri Apr 19, 2024, 06:31 PM
Apr 2024

Yes they pick your produce but if there’s a complaint they reverse the charges and sometimes get redelivered.

She once ordered “1 bunch of bananas” and we got 1 banana. We’ve received pictures of our order on someone else’s porch AND received someone else’s order. In the former, we got our order later.

Make capitalism with for you. Most are really good services and they fear bad reviews and bad social media more than anything.


We use Instacart.

AZSkiffyGeek

(12,518 posts)
26. Ironically I had a friend order 4 bananas individually
Fri Apr 19, 2024, 06:40 PM
Apr 2024

And got 4 bunches. They were making banana bread for a while…

marybourg

(13,088 posts)
27. Yes, I had similar problems. I like the "tomatoes on the vine"
Fri Apr 19, 2024, 06:43 PM
Apr 2024

and they show them by the bunch, like bananas. So I ordered 1 bunch and got 1 tomato. Next time I ordered 4, and got 4 bunches, about 16 tomatoes!

I also had an order delivered to my neighbor. She was out of town, but had a door bell camera. While I was awaiting my order, in 110 degree heat, she texted me to go to her house and see what had just been delivered, because she hadn’t ordered anything. Yes, it was my order!

Still, delivery has mostly been great, but now I think I’d like to save the fee and possibly the tip, and give pick-up a try.

Mr.Bill

(24,739 posts)
9. When we did Instacart during the pandemic,
Fri Apr 19, 2024, 05:39 PM
Apr 2024

I found out that I saved enough money by not going into the store and buying frivolous things that weren't on my list to more than make up for the delivery fee and any tipping.

marybourg

(13,088 posts)
14. Interesting. That didn't happen to me. I shop strictly from a list.
Fri Apr 19, 2024, 05:48 PM
Apr 2024

Maybe I pick up something xtra 1 or 2x a year!

Mr.Bill

(24,739 posts)
15. When my budget is tight, I also stick to my list.
Fri Apr 19, 2024, 05:52 PM
Apr 2024

A good practice is to never go grocery shopping when you are hungry.

Irish_Dem

(55,825 posts)
19. I saved money too during Covid with Kroger delivery.
Fri Apr 19, 2024, 06:09 PM
Apr 2024

And calories.

I didn't do any impulse shopping.

underpants

(186,298 posts)
21. A very interesting perspective I've never seen/heard anywhere else
Fri Apr 19, 2024, 06:14 PM
Apr 2024

Walmart used to make a good part of their profit (20%?) within 20 feet of the register. This was before they turned into 1/3 grocery stores.

A Coke is what $1.19 or so and it costs them maybe 30¢ the get it in the cooler.

Hope22

(2,534 posts)
24. From the Kroger website.
Fri Apr 19, 2024, 06:27 PM
Apr 2024


Are tips accepted for Pickup?
While the gesture is appreciated, our associates do not accept tips.

Alliepoo

(2,449 posts)
29. I usually tip at least $5, $10 if I have it
Fri Apr 19, 2024, 08:24 PM
Apr 2024

When I pick up my groceries at Krog. I appreciate them doing the shopping for me because I hate doing it! If they aren’t allowed to accept a tip they will tell you. Both of my Krogers allow it. I shop 2 different Kroger locations. Also if you have paper coupons they will take them at pickup and amend your total.

marybourg

(13,088 posts)
30. I would have, but the faq's say tipping is not allowed. Anyway, I wound
Fri Apr 19, 2024, 10:03 PM
Apr 2024

up having to go into the store because the app wouldn’t accept my parking space number ( until I got home. Then it registered) and the app said call the phone number on the sign. But the sign had no phone numbers. ( they changed the sign recently). Not a real successful initiation into “pickup” at Krogers. 🙄

Alliepoo

(2,449 posts)
31. I forgot my cell phone at home once
Mon Apr 22, 2024, 10:44 AM
Apr 2024

When I went to pick up groceries at Kroger. I waited til someone came out with groceries to load in someone else’s car and got out and explained I didn’t have my phone and they went in and got my groceries for me! I hate when they don’t have a phone # on the sign to call. I agree that your Kroger pick up experience wasn’t stellar, for sure.

marybourg

(13,088 posts)
32. They do have a huge QR code on the sign
Mon Apr 22, 2024, 10:48 AM
Apr 2024

instead of a phone #. I found out you have your phone read that through the camera. I’ll try that next time.

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