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This message was self-deleted by its author (steve2470) on Sat Jun 9, 2018, 03:13 PM. When the original post in a discussion thread is self-deleted, the entire discussion thread is automatically locked so new replies cannot be posted.
RKP5637
(67,112 posts)whathehell
(29,525 posts)along with several others here, I'd guess, given the backlog.
jberryhill
(62,444 posts)steve2470
(37,461 posts)I get that you don't get instantaneous service, especially if you're just whining about something petty, but some of us actually have somewhat important things to take care of. Like Billing issues.
Eliot Rosewater
(32,167 posts)and how much revenue?
jberryhill
(62,444 posts)If I get tired of the service at a restaurant, then I just stop coming back.
Eliot Rosewater
(32,167 posts)Maybe not.
jberryhill
(62,444 posts)Squinch
(52,108 posts)steve2470
(37,461 posts)Maybe this place is just dying slowly, and we all need to look elsewhere ? I don't know.
I'm not going to pay any more unless I see responsive customer service in a reasonable length of time.
If I have to put up with ads, so be it. Better than paying and never hearing anything.
Squinch
(52,108 posts)steve2470
(37,461 posts)Tipperary
(6,930 posts)steve2470
(37,461 posts)Can someone who knows the Admins' personal emails just email them and tell them I have a BILLING issue ? That's all.
This is beyond ridiculous.
I have emailed EVERY ONE OF THE ADMINS at their designated emails, and NO response.
Blue_Adept
(6,429 posts)Which is pretty sad considering how hands-on things were in the first few years, the mod teams, and the sense of community built up with it.
steve2470
(37,461 posts)In the old days, an email would have gotten a pretty fast response. ATA was answered within maybe a week, sometimes less.