DU Community Help

joshdawg

(2,711 posts) Tue Nov 3, 2020, 01:05 AM Nov 2020

Have tried to renew my star membership

but when I click on one-time payment without a paypal account, a log-in window comes up to log into paypal.
I don't want paypal and I don't have a paypal account. help.

And, btw, getting hold of the DU administrators is like pulling teeth. Never used to have this problem. ????

13 replies

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Have tried to renew my star membership (Original Post) joshdawg Nov 2020 OP

If I recall, you will do it through paypal as a guest as the only option. WheelWalker Nov 2020 #1

On the PayPal screen EarlG Nov 2020 #2

I clicked on that and nothing happened. joshdawg Nov 2020 #3

My thought is that since apparently no one can register as a new member right now, PoindexterOglethorpe Nov 2020 #4

You should get the spinny padlock thing EarlG Nov 2020 #5

Thanks. joshdawg Nov 2020 #6

That would be something like an adblocker EarlG Nov 2020 #7

Thanks, that info gave me pause. joshdawg Nov 2020 #8

I see a star by your name! Something worked to put it there. CaliforniaPeggy Nov 2020 #9

Well, it's only there temporarily, joshdawg Nov 2020 #10

I'm having a similar problem. I click on the PayPal one time button, but no link to DU shows up. GoneOffShore Nov 2020 #11

I sent'em a check. joshdawg Nov 2020 #12

I would but it'll take 2 weeks to get there. I'm in France. GoneOffShore Nov 2020 #13

WheelWalker

(9,199 posts)

1. If I recall, you will do it through paypal as a guest as the only option.

Reply to joshdawg (Original post)

Tue Nov 3, 2020, 01:07 AM

Nov 2020

did mine that way last month.

EarlG

(22,524 posts)

2. On the PayPal screen

Reply to joshdawg (Original post)

Tue Nov 3, 2020, 01:08 AM

Nov 2020

Scroll all the way down to the grey button which says "Pay with Debit or Credit Card" -- you won't have to log in to PayPal if you do that.

Thank you!

joshdawg

(2,711 posts)

3. I clicked on that and nothing happened.

Reply to EarlG (Reply #2)

Tue Nov 3, 2020, 01:10 AM

Nov 2020

PoindexterOglethorpe

(26,640 posts)

4. My thought is that since apparently no one can register as a new member right now,

Reply to joshdawg (Reply #3)

Tue Nov 3, 2020, 01:15 AM

Nov 2020

it may be that you also can't renew your star membership. You might want trying to PM one of the guys in charge.

EarlG

(22,524 posts)

5. You should get the spinny padlock thing

Reply to joshdawg (Reply #3)

Tue Nov 3, 2020, 01:16 AM

Nov 2020

and then the Guest Checkout page. If that's not coming up, I'm afraid I'm not sure what the problem is -- it must be at PayPal's end, unless you've got a browser extension or something that's blocking the page...

joshdawg

(2,711 posts)

6. Thanks.

Reply to EarlG (Reply #5)

Tue Nov 3, 2020, 01:23 AM

Nov 2020

I'll try again later.
It could just be that I have "fat fingers".

Ummmm, can you enlighten me on what a "browser extension" is?
Not sure I've ever heard of that before. just curious.

EarlG

(22,524 posts)

7. That would be something like an adblocker

Reply to joshdawg (Reply #6)

Tue Nov 3, 2020, 01:38 AM

Nov 2020

or a JavaScript blocker — an extension is a browser addon that changes its default functionality. Extensions can sometimes interfere with the way a page loads. But it sounds like you are not using anything like that.

joshdawg

(2,711 posts)

8. Thanks, that info gave me pause.

Reply to EarlG (Reply #7)

Tue Nov 3, 2020, 01:47 AM

Nov 2020

I have what is called an adblocker that I renew every year................that may be the problem even tho' I had this last year and didn't have any trouble renewing my star membership. heavy sigh
I think I'll just kick back and worry about it later. Heck, if nothing else, I can always send you guys a check. That will work, I hope.
Really appreciate your time and info on this issue. Hope you have a great election day, I know I will when trump gets his butt kicked out.