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madamesilverspurs

(16,035 posts) Thu Dec 31, 2020, 02:16 PM Dec 2020

How do I pay for my subscription?

I've tried to renew my subscription through the link provided by DU. After entering my credit card info, the page flips to the same page in Spanish. No way to complete the transaction is provided. Any idea of how to proceed?

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4 replies

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How do I pay for my subscription? (Original Post) madamesilverspurs Dec 2020 OP

you mean your star membership? I jus stepped through it and it goes right to PayPal CurtEastPoint Dec 2020 #1

PC madamesilverspurs Dec 2020 #2

Report this in the "Ask the Administrators" forum/ patricia92243 Dec 2020 #3

Go to My Account on the top right of the forum and click on Star Membership Rhiannon12866 Jan 2021 #4

CurtEastPoint

(19,152 posts)

1. you mean your star membership? I jus stepped through it and it goes right to PayPal

Reply to madamesilverspurs (Original post)

Thu Dec 31, 2020, 02:18 PM

Dec 2020

Are you on a phone or PC?

madamesilverspurs

(16,035 posts)

2. PC

Reply to CurtEastPoint (Reply #1)

Thu Dec 31, 2020, 02:20 PM

Dec 2020

Yep, went there, did that. Twice. Still confused.

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patricia92243

(12,811 posts)

3. Report this in the "Ask the Administrators" forum/

Reply to madamesilverspurs (Original post)

Thu Dec 31, 2020, 02:33 PM

Dec 2020

Rhiannon12866

(221,380 posts)

4. Go to My Account on the top right of the forum and click on Star Membership

Reply to madamesilverspurs (Original post)

Fri Jan 1, 2021, 01:59 AM

Jan 2021

If that's what you've done and you continue getting errors, I agree, contact EarlG via Ask the Administrators or via DU PM. He will know the answer.

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