About Lowe's and my earlier post [View all]

I perhaps did not make it clear that the item in question was in a damaged carton and had been placed in an aisle with other damaged items that had been marked down. Sam did not open a sealed package; the package was partially opened and damaged. I don't know what the employees thought he was going to do--stick the sink under his shirt and walk out with it?

My son also worked at Lowe's and rose to a managerial position in the store I'm talking about.

No one has ever greeted anyone I know at the entrance to that store. It is a busy store with too few employees, and I have always had to seek out assistance.

There is nothing hokey about Sam's story.

I know Lowe's does not have racist policies; I believe the two salesmen in question were behaving in a racist manner toward my friend, who is a fine young man and does not lie. I think management needs to have a brief in-service to remind the sales force that hanging around watching black customers is likely to be interpreted as racism, intended or not.