Welcome to DU!
The truly grassroots left-of-center political community where regular people, not algorithms, drive the discussions and set the standards.
Join the community:
Create a free account
Support DU (and get rid of ads!):
Become a Star Member
Latest Breaking News
Editorials & Other Articles
General Discussion
The DU Lounge
All Forums
Issue Forums
Culture Forums
Alliance Forums
Region Forums
Support Forums
Help & Search
General Discussion
In reply to the discussion: "An openly hostile relationship" -- how consumers are treated by major corporations [View all]multigraincracker
(38,092 posts)12. Defend, delay, defer and deny.
Rinse and repeat. Fist thing and only thing MBAs learn.
I had an argument with a home insurance company. Told me why itd be so expensive to insure the house I was moving out. Itd sit vacant forever, might not sell and wasnt worth what I said it was. Told her houses in that area averaged 32 days on the market. I was asking way under the quoted market price. Said Ive been in sales for 50 years and had a Realtor license years ago. I had an inspection done and be glad to show it to her. Sales depend on price, condition and location.
Then I told her she was trained to defend, defer, delay and deny.
I paid one month of insurance and had an offer the next day and close a month later.
Edit history
Please sign in to view edit histories.
Recommendations
4 members have recommended this reply (displayed in chronological order):
69 replies
= new reply since forum marked as read
Highlight:
NoneDon't highlight anything
5 newestHighlight 5 most recent replies
RecommendedHighlight replies with 5 or more recommendations
"An openly hostile relationship" -- how consumers are treated by major corporations [View all]
lostnfound
Sunday
OP
No one should be surprised by this as major corps only care about money, not people
sakabatou
Sunday
#4
A large part of the blame is monopolization and deregulation - goals the (r)epugs have had for years
erronis
Sunday
#5
Wow! Each one of those are horrible. It's almost as if they really don't want our business.
erronis
Sunday
#14
We just need to give them more tax cuts, so they can trickle it down all over us.
IronLionZion
Sunday
#18
I used to have Verizon as my family mobile phone provider, but switched to T-Mobile several years ago.
patphil
Sunday
#19
I think that's because the American People are treated as customers or consumers, not clients,
Uncle Joe
Sunday
#24
I'd add that today, the American People are no longer even customers/consumers, but only data producers for data
ancianita
16 hrs ago
#67
American late stage, tech-powered hypercapitalism is the biggest wealth extraction and transfer scheme in human history.
Celerity
Sunday
#25
I totally agree with everything you say... it's what I've been saying now for years,
slightlv
Sunday
#35
OMG that is an EXCELLENT slogan. "Treat us like humans not like walking dollar signs"!!!
lostnfound
Sunday
#49
On the other hand- Here's a wall filled with compliments from customers of my independent hardware store, posted on Yelp
NBachers
Sunday
#52
After fourteen years practicing medicine for publicly funded community health clinics,
Aristus
16 hrs ago
#68