Welcome to DU! The truly grassroots left-of-center political community where regular people, not algorithms, drive the discussions and set the standards. Join the community: Create a free account Support DU (and get rid of ads!): Become a Star Member Latest Breaking News Editorials & Other Articles General Discussion The DU Lounge All Forums Issue Forums Culture Forums Alliance Forums Region Forums Support Forums Help & Search

Computer Help and Support

eShirl

(18,796 posts)

3. some people on the Roku forum have found this helps

Reply to 2banon (Original post)

Fri Jan 2, 2015, 02:48 PM

Jan 2015

Space may be an issue between HDMI ports on your TV or audio/video receiver. The optional HDMI extension cable will help ensure the Roku Streaming Stick fits securely into an available HDMI port. Additionally, the HDMI extension cable may also help to improve WiFi reception from your wireless router.
If you own a Roku Streaming Stick (HDMI Version) and would like to receive a complimentary HDMI Extension Cable, please complete the short form below.

continued: https://www.roku.com/support-hdmi

apparently it's free

(found that in the roku forum here http://forums.roku.com/viewforum.php?f=28 )

Edit history

Please sign in to view edit histories.

17 replies

= new reply since forum marked as read

Highlight:

I need help with Roku Issues [View all] 2banon Jan 2015 OP

tagging for answers. thanks for the question. Tuesday Afternoon Jan 2015 #1

Have you done a search on YouTube for help on this problem? NYC_SKP Jan 2015 #2

Thanks for the advise. I haven't checked out youtube on this subject.. 2banon Jan 2015 #4

if the extension cable doesn't do it, I might go with Google Chromecast. But I'm on a really tight 2banon Jan 2015 #7

I hope the cable works. If not, Chromecasts are now under $25. I paid $49 for mine. NYC_SKP Jan 2015 #9

Oh Wow! Can Do! How is your experience with chromecast compared to Roku? 2banon Jan 2015 #10

I prefer Chromecast to my old Roku because I want to see subtitles sometimes. NYC_SKP Jan 2015 #11

thanks so much for your feedback.. n/t 2banon Jan 2015 #12

BTW, I was able to watch a French Film and set up english subtitles on my Netflix stream /Roku 2banon Jan 2015 #15

some people on the Roku forum have found this helps eShirl Jan 2015 #3

I'm confused. Is there a distinction between an HDMI cable versus an HDMI extension cable? 2banon Jan 2015 #5

I just submitted my form at this link 2banon Jan 2015 #6

I don't know the answers, but that forum is a good place to ask eShirl Jan 2015 #8

Try turning off network pings. bananas Jan 2015 #13

WOW!! THANK YOU!!!!!! 2banon Jan 2015 #14

Roku secret access code not working jtomalley Mar 2018 #16

REset the ROKU to factory settings, if that doesnt do it get a new one Eliot Rosewater Mar 2018 #17