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Computer Help and Support

earthshine

(1,642 posts)

1. The most important question -- do you have current backups of your data?

Reply to KG (Original post)

Thu Dec 8, 2016, 03:10 PM

Dec 2016

If you have backups, the best strategy is like what they employed in the movie Aliens -- nuke it from orbit. That is, format the drive and reinstall Windows, and restore the data from backups.

No backups? Ask yourself, how much you need those files. You might have to pay the ransom.

You can try to remove the virus, but even if successful, it will not unencrypt those files.

Here's a link with info on how to remove the virus ...

https://malwaretips.com/blogs/remove-osiris-virus/

There is no info there about recovering your data. It's been encrypted in a manner with which even the NSA would have trouble.

You have my sympathies. Ever since my own personal apocalypse -- the great data disaster of 1996 -- I have maintained many backups.

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got the osiris ransomware here at work. any info or help be appreciated. [View all] KG Dec 2016 OP

The most important question -- do you have current backups of your data? earthshine Dec 2016 #1

our system was backed up. and it didn't know how to lock .dwg files. damage limited. KG Dec 2016 #2

same problem Illhan Dec 2016 #3

About Osiris Rumbo Jan 2017 #4