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Computer Help and Support

Egnever

(21,506 posts)

4. Well that should reset Firefox to a clean install state

Reply to krispos42 (Reply #3)

Sat Jun 17, 2017, 02:50 PM

Jun 2017

if you still have issues after that it is time to start looking for infections.

Another thing you can try is disabling any antivirus you have and see if the problem persists.

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Updated: no longer need help with permanently removing a Firefox extension [View all] krispos42 Jun 2017 OP

follow directions here Egnever Jun 2017 #1

Ah, okay, thanks. krispos42 Jun 2017 #3

Well that should reset Firefox to a clean install state Egnever Jun 2017 #4

Well, I gave it a shot. Even installed the new one in a differently-named folder. krispos42 Jun 2017 #6

I don't have any real solutions TexasProgresive Jun 2017 #2

No, but the guy above had an idea so I'm trying it out. krispos42 Jun 2017 #5

To do a total uninstall canetoad Jun 2017 #7

I did what you recommended and it seems to have worked krispos42 Jul 2017 #12

Well done YOU! canetoad Jul 2017 #14

Look at the website for that extension. lpbk2713 Jun 2017 #8

I don't think it's a Firefox extension problem left-of-center2012 Jun 2017 #9

In this case it was krispos42 Jul 2017 #13

I gave up and switched to Chrome. left-of-center2012 Jul 2017 #15

Good question - I tried Firefox cause I want to fit in with whatever/Progressive stuff & it SUCKED UTUSN Jun 2017 #10

I tend to agree with @left-of-center Earth Bound Misfit Jun 2017 #11