Computer Help and Support

Egnever

(21,506 posts)

23. I understand

Tue Jan 2, 2018, 03:27 PM

Jan 2018

I am sorry you were put through this.

Using a USB with win 10 install files on it would have allowed you to access your files. Too late now sadly.

I would highly encourage you to find a local geek. Not a chain store pretend geek.

I am a geek I have been working on these things since win 95. Win 10 requires less maintenance than any window yet and is dead simple to repair a complete sea change from earlier versions of windows actually. My infection calls have been cut drastically by win 10.

I understand without the knowledge you are left with little choice. That said I have countless horror stories from customers that submitted themselves to the geek squad. I am really just mad that you are yet another victim of their ineptitude.

Find a local mom and pop or someone that does service calls in your area do a google search for computer repair and find someone with good ratings. The chain stores just don't typically have good tech departments.

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I hate windows 10 [View all] kimbutgar Jan 2018 OP

Believe me, you're not alone GP6971 Jan 2018 #1

i bought a new Dell with windows 10 last fall yankeepants Jan 2018 #2

You can get a refurb with Win7 ornotna Jan 2018 #3

I like Windows 10 teach1st Jan 2018 #4

I've been running 10 on a desktop and a laptop for 3 years w/no issues at all. CurtEastPoint Jan 2018 #5

I have tried to block the updates on mine for years but it somehow does it eventually BigmanPigman Jan 2018 #17

Doing so depends on your Windows edition teach1st Jan 2018 #19

I used to be a Microsoft fanboy. No more. earthshine Jan 2018 #6

The Fall Creators Update has been a nightmare! bitterross Jan 2018 #9

If I wan't so personally invested in MS-Office, I'd be off Windows and take all my users with me. earthshine Jan 2018 #14

Perhaps you could migrate to open source LibreOffice Ghost Dog Jan 2018 #20

You could try Linux GaryM Jan 2018 #7

I'm a huge fan of Linux. bitterross Jan 2018 #11

What the heck did the geek say? I smell BS. bitterross Jan 2018 #8

I did look up the error codes and it said to reset the computer system kimbutgar Jan 2018 #10

You could have fixed this yourself. Egnever Jan 2018 #13

I couldnt access the files at all kimbutgar Jan 2018 #21

I understand Egnever Jan 2018 #23

At least now I can back up my sons computer and if it happens again I can restore his computer kimbutgar Jan 2018 #24

Agree fully Egnever Jan 2018 #12

i went to mac after vista and never looked back have dabbled with linux AllaN01Bear Jan 2018 #15

Another option mahigan Jan 2018 #16

After being on Windows for years, windows 10 drove me to a Mac. Jim__ Jan 2018 #18

Why not give Linux Mint a try. It works extremely well. My last Windows OS was Win 95. RKP5637 Jan 2018 #22