Computer Help and Support

That one just happened to me not long ago; locked the computer and gave me a phony “Microsoft” toll free number to call. Fortunately I was suspicious and after awhile I found I could open a new browser but fell for something similar a couple years ago. In this case it’s an application of windows, but it doesn’t seem to be the source of my problem. I think the idea that it’s a problem with the keyboard or mouse seems likely but haven’t found some spare ones to use for a test yet. Don’t want to just go buy new ones till I know that’s the issue. But I’ll try your suggestion about right clicking the task bar if I can get logged in. Right now I can’t even do that. Thanks for your feedback.

Fortunately I can use my cell phone to get by for awhile but I prefer to do most things on my computer.

Another thing that happened several years ago, my computer was frozen with a convincing FBI logo on the page and said I’d broken some law and had to pay $100 to get it released. I knew it was bogus but couldn’t break it loose. As it happened my ex’s new BF is a retired FBI agent. I took it to him and he fixed it but I think it’s just that he’s a lot more proficient with computers than I am.