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Computer Help and Support

milestogo

(18,585 posts)

8. I'm in IT but I don't do much hardware any more.

Reply to Hugh_Lebowski (Reply #7)

Tue Jun 21, 2022, 12:26 PM

Jun 2022

Usually the computers are under warranty. If a motherboard needs replacing, the Dell Tech comes out. If the user is not around, I know I'm going to have to get the bitlocker key. Its not a huge problem, but its something thats easy to forget about.

With a home computer - it never leaves the house so I see no reason to encrypt.

The Dell Techs who come onsite at work are fast and seem to really know what they are doing. The techs at Dell, not so much.

Its a shame you have to replace the motherboard for so many issues now.

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Bitlocker question [View all] milestogo Jun 2022 OP

In Win 10, you have to turn bitlocker on. It may have been done pre-sale. Gore1FL Jun 2022 #1

Thanks. milestogo Jun 2022 #2

Well, if device encryption is enabled on that PC and you don't have a key Hugh_Lebowski Jun 2022 #3

I don't know how device encryption could be enabled on the PC milestogo Jun 2022 #4

You're probably right about their protocol Hugh_Lebowski Jun 2022 #5

But if it were active, shouldn't I have known about it and been prompted to make up a PIN? milestogo Jun 2022 #6

Never set it up personally Hugh_Lebowski Jun 2022 #7

I'm in IT but I don't do much hardware any more. milestogo Jun 2022 #8