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Computer Help and Support

CloudWatcher

(1,924 posts)

4. Remote screen sharing & control

Reply to RamblingRose (Original post)

Tue Sep 6, 2022, 09:10 PM

Sep 2022

It's not always easy, but fyi I was able to help my mother (remote, 92 years old) by using
the remote screen sharing (and control) that's built into macOS:

E.g. https://support.apple.com/guide/mac-help/share-the-screen-of-another-mac-mh14066/mac

Works best if the remote mac is not behind a NAT engine and their firewall doesn't block your
connection attempts

It's not for the impatient and helps if you're willing to work to get it working the first time

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Help! Looking for someone that can help my 90 y/o mom with her computer. Will pay. [View all] RamblingRose Sep 2022 OP

If this is a software only issue, try something like TeamViewer MerryHolidays Sep 2022 #1

I recommend TeamViewer too Unwind Your Mind Sep 2022 #3

Thanks. I will look into getting it. RamblingRose Sep 2022 #6

I downloaded TeamViewer & set up an account. I did not continue with the settings. RamblingRose Sep 2022 #9

I found another Youtube tutorial on setting the settings for TeamView on Mac RamblingRose Sep 2022 #10

Most of those settings aren't essential Unwind Your Mind Sep 2022 #12

There must be someone at her assisted living that an help her kimbutgar Sep 2022 #2

Remote screen sharing & control CloudWatcher Sep 2022 #4

Thanks for the link. It definitely doesn't sound simple. I thought I had to buy Apple Remote RamblingRose Sep 2022 #5

Apple Remote Desktop CloudWatcher Sep 2022 #7

I moved "Screen Sharing" to my dock but you lost me here: RamblingRose Sep 2022 #8

Attempt to help ... CloudWatcher Sep 2022 #11