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Computer Help and Support

Unwind Your Mind

(2,144 posts)

12. Most of those settings aren't essential

Reply to RamblingRose (Reply #10)

Sun Sep 11, 2022, 11:31 AM

Sep 2022

If she can do the simple download and get to the screen with ID and temp password, that’s enough to get you in and then you can tinker with the settings for her.

I have clients who just give me the temp password each time we meet but for your Mom, it will be easier if you create a remote password you can use whenever she needs you (I do this with my Dad 😉 The ID code will remain the same for that computer. Good luck!

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12 replies

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Help! Looking for someone that can help my 90 y/o mom with her computer. Will pay. [View all] RamblingRose Sep 2022 OP

If this is a software only issue, try something like TeamViewer MerryHolidays Sep 2022 #1

I recommend TeamViewer too Unwind Your Mind Sep 2022 #3

Thanks. I will look into getting it. RamblingRose Sep 2022 #6

I downloaded TeamViewer & set up an account. I did not continue with the settings. RamblingRose Sep 2022 #9

I found another Youtube tutorial on setting the settings for TeamView on Mac RamblingRose Sep 2022 #10

Most of those settings aren't essential Unwind Your Mind Sep 2022 #12

There must be someone at her assisted living that an help her kimbutgar Sep 2022 #2

Remote screen sharing & control CloudWatcher Sep 2022 #4

Thanks for the link. It definitely doesn't sound simple. I thought I had to buy Apple Remote RamblingRose Sep 2022 #5

Apple Remote Desktop CloudWatcher Sep 2022 #7

I moved "Screen Sharing" to my dock but you lost me here: RamblingRose Sep 2022 #8

Attempt to help ... CloudWatcher Sep 2022 #11