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Computer Help and Support

CloudWatcher

(1,948 posts)

1. No clue, but what I'd do ...

Reply to hauckeye (Original post)

Mon Jan 2, 2023, 05:04 PM

Jan 2023

1) Delete the app, including any data (settings) that it has saved on your phone. Then ...
2) Download the app again and try and try again to login with the account that works on your PC.

Or of course, you can do what I did a few years ago:

3) Close your DirecTv account, it's too expensive. Just subscribe to a few movie channels and
use the free access portals for occasional live-tv stuff (e.g. https://ustv247.tv)

The only other thing I can think of is to reset the cookies (logout) of Safari on your phone. Maybe
it's possible that being logged in with Safari on the device is making the app upset? Seems unlikely,
but idk what else to suggest.

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