Computer Help and Support

usonian

(16,223 posts)

5. There's an app for that ...

Thu Jun 8, 2023, 01:31 PM

Jun 2023

Just out of curiosity, I looked up My Chart (Epic software) and saw that there is an app for the phone.

PRESUMABLY, messaging your provider is done in a secure way, not via common messaging (iMessage or SMS/MMS), so the devil's in the details. My Chart says you can upload 5 attachments.

https://mychart.clevelandclinic.org/public/mycc-message-my-doctor-patients-tips.pdf
(From Cleveland Clinic, which uses it)

Looking at the app description, the most common reply is to contact Epic at MyChartSupport@epic.com

(source: https://apps.apple.com/us/app/mychart/id382952264 )

Kindly note that people have gotten into BIG trouble for sending medical photos over the customary channels. (like email etc.)
I would do so only within the app, where presumably it's securely encrypted and available only to your medical provider.

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can't figure out how to get a photo from my iphone.. [View all] Grasswire2 Jun 2023 OP

Are you just using your phone? hippywife Jun 2023 #1

I will look eagerly forward to some suggestions from savvy users! TygrBright Jun 2023 #2

Do you have a desktop computer (or a laptop)? Qutzupalotl Jun 2023 #3

I email the photo to my laptop. Then save it. Irish_Dem Jun 2023 #4

okay, I guess the problem is that I don't have my email active on my iphone. Grasswire2 Jun 2023 #6

If you click on the picture it doesn't let you email it? Irish_Dem Jun 2023 #7

If you don't have email configured on the phone usonian Jun 2023 #8

I see, I didn't realize that... Irish_Dem Jun 2023 #9

You can do it thru mychart, when you send a message thru my chart. No Mail involved at all. emulatorloo Jun 2023 #11

I use mychart all the time, thanks Grasswire2 Jun 2023 #12

There's an app for that ... usonian Jun 2023 #5

My My Chart allows you to attach images to messages. emulatorloo Jun 2023 #10