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Computer Help and Support

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Susan Calvin

(2,190 posts)
Fri Mar 1, 2024, 06:55 PM Mar 2024

Windows 11 network drive issue. [View all]

Last edited Fri Mar 1, 2024, 07:31 PM - Edit history (1)

Any ideas greatly appreciated.

I have a Western Digital My Cloud Drive on my Wi-Fi network. It is strictly local; I have never set up remote access and don't intend to. It does not require a username or password to access it, just a connection to my Wi-Fi network. It works fine on my Windows 7 computer, my Android phone, and my Asus tablet.

The new Windows 11 computer sees it just fine, and sees all the shared folders. What it does not do is let me look at any files. There are four folders, but only one has anything in it. The ones that don't have anything in them show me as an admin and full access. The one that actually has stuff in it has the admin and full access bar greyed out. Additionally, it will not let me access it through Windows Explorer or another file manager, as I can on the other devices. When I click on the drive, it takes me to a web page, which is not what I want at all.

So I guess I basically have two questions. How do I see my files at all, in whatever way I have to? Ideally, how do I see my files in the file manager, as I can on all the other devices?

Thanks in advance. I have searched quite a bit, so far to no avail.

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Windows 11 network drive issue. [View all] Susan Calvin Mar 2024 OP
Can you map the drive using it's IP address? LuvLoogie Mar 2024 #1
I was kind of looking into that. Susan Calvin Mar 2024 #5
You will need to share the drive canetoad Mar 2024 #2
Thanks. Susan Calvin Mar 2024 #6
How old is the my cloud drive? Voltaire2 Mar 2024 #3
I was worried about something like that. Susan Calvin Mar 2024 #4
There might be an option to enable smbv1 Voltaire2 Mar 2024 #7
Thanks. Susan Calvin Mar 2024 #8
In fairness, smbv1 is a massive security hole. Voltaire2 Mar 2024 #9
Hmmmmmm... . Susan Calvin Mar 2024 #10
Just make sure it supports smb2 or higher Voltaire2 Mar 2024 #11
Thank you so much. Susan Calvin Mar 2024 #12
You were right. Susan Calvin Mar 2024 #13
Thanks! Monffeil Mar 2024 #14
Hey, glad it helped somebody else. nt Susan Calvin Mar 2024 #15
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