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Computer Help and Support

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Marthe48

(19,840 posts)
Thu Jan 23, 2025, 04:32 PM Jan 23

After windows update my usb ports weren't working [View all]

The update was installed last week (twice in a few hours) I like moving pictures off my phone using a usb cord and the usb port on my laptop. After the update last week, I wanted to moved pictures, but the laptop didn't show a connection to my phone as usual. I have been worried about either a bad port, or wire, so I let it go. But today, I really needed to move some pictures to the laptop. Long story short, the last update wiped out my usb ports. After a ridiculous hike through a bunch of useless information on the microsoft site, and who knows where else, I did a google search and found written step by step instructions that I followed and got my usb port(s) back. I saved the link:

https://answers.microsoft.com/en-us/windows/forum/all/bug-installing-certain-windows-updates-causes-usb/de5aae66-c5a0-4b8e-881f-38595855b2ca

If you have trouble with your usb ports after an update, and you use the information on this link, read thru it before you start. Be prepared for several episodes of the usb controller screen flashing before it is finished. The screen flashes might not occur at regular intervals or lengths, but once they are done, the item you uninstalled should be back in view and working.

RANT: I have to say that I'm tired of installing updates that add more steps to anything I do, whether it's on my phone, or my laptop. It doesn't seem like any security updates do anything but waste time. RANT over



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