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Apple Users

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Lionel Mandrake

(4,129 posts)
Mon Jan 8, 2018, 02:12 PM Jan 2018

When Apple abandons a Mac depends on where you live. [View all]

In another thread, I was asking advice about replacing an old Mac Pro desktop. How old is old? I had a clue about Apple's policy, but I didn't know the details. Now I have found a web page where Apple lays it out (see below).

I was surprised to learn that things are different in the State of California than elsewhere. Here Apple is re required by state law to support a "vintage" Mac (i.e., a model they stopped selling 5-7 years ago). My machine is in this category, which is why an Apple rep told me to take it to an Apple service provider. In any other state, I would have been told that my machine can't be fixed.

For some of you who live in redder states, it might be worth a trip to California in order to get your vintage Macs fixed.

https://support.apple.com/en-us/HT201624

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