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Apple Users

In reply to the discussion: I must commend Apple support [View all]

NJCher

(38,867 posts)
1. well, I'll one up you on that one
Tue Nov 24, 2020, 06:26 PM
Nov 2020

My phone battery (phone is less than a year old) was not performing, so I called in. They were able to do a test on the phone while we were talking. My tech was knowledgeable and fun to work with. She determined the phone was in need of a software update and there was one other factor in the battery performance that she was able to tell me how to adjust. Also I had some app running in the background that was sucking up power.

I was worried I'd have to sent the phone in or worse yet, take my product in like you did. No way did I want to spend the time to do that.

Now, a day or two later, the battery seems to be performing so much better. I'm watching it carefully, and I hope it's fixed.

BTW, did you know that in settings you can tell how well your battery performs against when it was new? Helpful.

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