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Apple Users

In reply to the discussion: I must commend Apple support [View all]

mitch96

(14,964 posts)
2. I've always had excellent service from Apple.
Tue Nov 24, 2020, 06:29 PM
Nov 2020

iPhones and desktop products. I bought a "refurbished" iMac from their web site. Worked well for about a month and then started getting flakey. Made an appointment, took it in and a few days later got it back.. something about the motherboard... A week later same problem and gave them a call. They said come right over, which I did. They took in the back and the service genius called the store mgr over... Second repair, same problem?? Mgr said with out batting a eye "give him a new one".. They copied my drive to the new one and I left a happy camper... Mind you the referb unit I got was a couple of hundreds less than a new one... I was impressed..
Don't you wish car dealers would do that??
m

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