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Apple Users

Tetrachloride

(8,577 posts)

7. Right. Authorized is not the same thing as AppleCare.

Reply to mopinko (Reply #5)

Tue Dec 15, 2020, 02:25 PM

Dec 2020

There's an authorized Apple dealer a mile from me. Two weeks ago, I went to that store to ask a question. They had to call the main office to get an answer. Later on, I found out how bad the answer was.

You may need to provide your Mac serial number in this AppleCare call. See the ABOUT THIS MAC in top left.

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so, i picked up some malware. something called 'p' [View all] mopinko Dec 2020 OP

Malwarebytes is pretty good at spotting and cleaning C_U_L8R Dec 2020 #1

the mac dudes couldnt find it. mopinko Dec 2020 #2

okay, i just looked at their site. mopinko Dec 2020 #3

Their contact info is right there. C_U_L8R Dec 2020 #6

Call your bank and Applecare Tetrachloride Dec 2020 #4

the authorized mac repair guys couldnt find it. mopinko Dec 2020 #5

Right. Authorized is not the same thing as AppleCare. Tetrachloride Dec 2020 #7

If they don't take you seriously, ask your Mac specialists how to go up the chain of command. Tetrachloride Dec 2020 #8

Too bad that legally blind Mac repair guy in DE who fixed Hunter's for $50 retired soothsayer Dec 2020 #9

i'm going to take it back. mopinko Dec 2020 #11

You might create you another user and logout, turn off the Mac and log in with the new user. LiberalArkie Dec 2020 #10

some of these things wont let me. mopinko Dec 2020 #12

Yes, I know, but you will find out if the worm or whatever it is, is in the operating system LiberalArkie Dec 2020 #15

okay good luck. I'll keep an eye here. Tetrachloride Dec 2020 #13

What a nightmare. Do you know how you got it? Auggie Dec 2020 #14

no clue. mopinko Dec 2020 #16

Have you seen this? Auggie Dec 2020 #17

interesting. mopinko Dec 2020 #18

Search? How? CloudWatcher Dec 2020 #19

oo00ooo. thank you mopinko Dec 2020 #20

well, terminal cant see it either. mopinko Dec 2020 #21