Welcome to DU! The truly grassroots left-of-center political community where regular people, not algorithms, drive the discussions and set the standards. Join the community: Create a free account Support DU (and get rid of ads!): Become a Star Member Latest Breaking News Editorials & Other Articles General Discussion The DU Lounge All Forums Issue Forums Culture Forums Alliance Forums Region Forums Support Forums Help & Search

Consumer Advice

Showing Original Post only (View all)

Freedomofspeech

(4,443 posts)
Fri Dec 6, 2019, 04:49 PM Dec 2019

We bought new furniture in August... [View all]

We wanted leather, hoping it would last a long time. We are retired and just the two of us, so our furniture is not "punished". We looked at Macy's and the salesperson told us to make sure we got leather and not bonded leather. We appreciated her advice and decided that we would go to a locally owned furniture store where we had purchased furniture before. I explained to the owner that I wanted leather, not bonded. He assured me that the couch and love seat we purchased (Lane Furniture) was leather. Yesterday, after only 4 months, we found a spot on the front of the couch (a place that is never touched), was losing its color and peeling. We are heading to the furniture store tomorrow with pictures. Obviously he lied to us. We are furious. What is the best way to handle this?

12 replies = new reply since forum marked as read
Highlight: NoneDon't highlight anything 5 newestHighlight 5 most recent replies
Latest Discussions»Retired Forums»Consumer Advice»We bought new furniture i...»Reply #0