Small Business Owners & Entrepreneurs

one is the kind who schedules and reschedules and cancels at the last minute and then reschedules only to then not show up at all. This only goes so far before they get a no show fee OR dropped from the schedule.

Another kind is the kind involving money. If they won't work out a payment plan and follow it, they are dropped from the schedule. I often want to ask them if they go to the grocery store and ask the manager if they can pay next month and see if the manager will agree to give them the groceries. Then there are those who want a new, updated statement on a moment's notice and act like you should drop everything to spend 30 minutes reviewing and explaining it all to them. I'm not sure on what planet that actually happens

For the most part we work with really wonderful people. So the very few duds aren't that hard to deal with.