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Gormy Cuss

(30,884 posts)
11. As if we're surprised by this.
Thu Feb 16, 2012, 01:26 PM
Feb 2012

TSA agents should NEVER comment on a passenger's body. That's just asking for trouble.

According to the updated link, Chuck Schumer has proposed the following in a Senate bill:

The RIGHTS act would specifically:

-- Require the TSA to establish an “Office for Passenger Support”
-- Require every airport where TSA operates to have at least one TSA Passenger Advocate on duty at all times
-- Mandate every airport where TSA operates to have clearly visible signage explaining that a TSA passenger advocate can be summoned
-- Establish best practices to resolve frequent public complaints and conduct training of TSA officers to resolve frequently occurring passenger complaints
-- And field advance notification calls from individuals with medical conditions or disabilities to pre-arrange for a screening process at the airport that ensures the safety of the flight without causing undue hardship for the disabled passenger.



That's a start. Once the TSA is forced to advertise that passengers can complain I predict the complaint level will soar.




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