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Ancestry/Genealogy

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CountAllVotes

(21,197 posts)
Thu Nov 29, 2012, 08:33 PM Nov 2012

ancestry.com info. [View all]

fellow searchers out there!

I've been a subscriber on and off to ancestry.com for the past few years.

I recently posted about how someone stole my grand cousin who was a bachelorette until she married her boss in the early 1950s in her 60s. She'd never been married before nor had any children. Period.

Next, I found that this same line has taken another hit of sheer thievery of the worst -- that of my own great grandfather who I KNOW was never married but once and died fairly young leaving beyond my great grandmother who died a few years after he did. Period.

So, having two of my close relatives stolen and inserted into other people's trees annoys me and I feel it contaminates the purpose of ancestry.com.

If you don't know for sure, don't go "stealing" someone else making this whole process and point of research becomes irrelevant and highly contamined contaminated IMO.

That said, I decided to hell with ancestry.com and was planning to cancel my subscription which ends on November 30, 2012. Period. Or so I thought.

I happened to be on it the other day deleting a few things knowing I was going to shut 'er down so to speak.

So, I went to click on subscription info. and it said until Nov. 30, 2012 I was paid for and it was set to auto renew.

I began to wonder if I'd remember to cancel it on/before November 30, 2012 day before yesterday on the 27th of November given the way things have been going with me lately = OVERLOAD OK?

I decided I'd better do it now while I think of it and when I put in the request, it said they had to have this request submitted lAT LEAST 2 DAYS BEFORE YOU PLAN TO CANCEL. So had I waited until Nov. 30, 2012 (tomorrow) to do it, I'd be stuck for paying for another year. This message about the 2 day thing does not appear until you hit the cancel button BTW so if I had not done it, I would not have known about it as is is not posted anywhere that I can find. Can anyone find this info.? I've looked everywhere and no nothing about this. Nope.

Huh? I wonder how/if this is even legal.

I can no longer access my account, although paid for in full, and ancestry.com would have auto-renewed me had I not by sheer luck managed to give the 2 days advance notice which I did to comply with their "rules". I was immediately shut out after I hit that cancel buttom btw.

Times are kind of hard for some of us out there, myself included, and I simply want nothing else to do with a research tool that I know to be not accurate and becoming more contaminated with ever second in time that passes as people spread information to others which becomes incorporated into their own information thus making this whole process fatally flawed at best.

You kinda suck ancestry.com and shame on you for playing games with your valued "customers"!

END OF RANT.

Yikes. I also meant to post this so OTHERS OUT THERE WILL KNOW AB0UT THIS IF THEY ARE PLANNING TO CANCEL OUT ANCESTRY.COM (ANCESTRY.CON typo lol ...) and are waiting for your "time to be up" -- it is "up" at least 2 days before you think it is.



21 replies = new reply since forum marked as read
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ancestry.com info. [View all] CountAllVotes Nov 2012 OP
I signed up when I heard they were looking for buyers Viva_La_Revolution Nov 2012 #1
Good plan CountAllVotes Nov 2012 #4
I'm not really quite sure what you're on about Spider Jerusalem Nov 2012 #2
placing someone in their tree that does NOT belong there CountAllVotes Nov 2012 #3
But is it an automated process... Spider Jerusalem Nov 2012 #5
the sad part is this ... CountAllVotes Nov 2012 #8
A mistake is not "thievery", though Spider Jerusalem Nov 2012 #9
People make mistakes CanonRay Dec 2012 #20
The biggest complaint I have about ancestry.com is that they've ALWAYS made it hard to leave. Gormy Cuss Nov 2012 #6
My only problem with that is that you can't cancel online and have to call Spider Jerusalem Nov 2012 #7
It's both the inability to cancel online and problems getting through on the call line. Gormy Cuss Nov 2012 #10
When you sign up you can pre-set the cancellation csziggy Dec 2012 #15
actually, my plan is this CountAllVotes Dec 2012 #16
Anytime they think they're going to lose you, they will make deals csziggy Dec 2012 #18
Thanks for that info Gormy Cuss Dec 2012 #17
I've been caught a few times forgetting to unsubscribe soon enough. polly7 Dec 2012 #19
I was recently on the phone with someone from ancestry.com . . . fleur-de-lisa Nov 2012 #11
The purpose of this type of research is ... CountAllVotes Nov 2012 #13
Delayed Response munseepine Sep 2014 #21
When you first sign up it tells you to notify them days before GentryDixon Nov 2012 #12
You can keep your family trees private csziggy Dec 2012 #14
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