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Hassin Bin Sober

(26,761 posts)
9. Great!
Sat May 8, 2021, 07:29 AM
May 2021

Yeah, all those mid to higher end fixtures are usually covered by a lifetime warranty.

I’ve been surprised how easy it is to get new parts.

I had a Kohler valve stem frozen. I was about to purchase a new one for like 80 bucks and a plumber buddy told me to call Kohler and they will send you a new one.

Now that’s not to say they won’t take your money if you go online to their parts page. You have to know to ask.


Sure enough, they sent me BOTH no questions asked. Didn’t even ask for a receipt.

Danze sent me a whole new pot-filler when it started leaking from the body. No receipt. Just mailed me a new $400 dollar pot-filler.


You should pull the old one apart just to see how easy it is. There’s no guarantee the new one won’t clog. We used to get clogs every time the water in the building would get shut off for someone in the building doing work. Sediment would get kicked up.

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