Welcome to DU! The truly grassroots left-of-center political community where regular people, not algorithms, drive the discussions and set the standards. Join the community: Create a free account Support DU (and get rid of ads!): Become a Star Member Latest Breaking News Editorials & Other Articles General Discussion The DU Lounge All Forums Issue Forums Culture Forums Alliance Forums Region Forums Support Forums Help & Search

Ford_Prefect

(8,264 posts)
5. There was a point in the late 80's when servicing cars went through a similar battle..
Thu Mar 23, 2017, 12:42 AM
Mar 2017

The new cars had computers controlling engine management and AC/heater systems. If you had the correct connecting cables and the Dealer only diagnostic tools you could read the trouble codes and diagnose problems. The thing was ONLY the dealers had the training and the tools to do this so only the dealers could work on the newest cars. This cut out the independent shops and mechanics.(I was one at the time).
As things progressed there began to be a market in diagnostic tools/ software and the model specific connectors required to read the systems. Eventually the big tool companies like Snap-On brought out diagnostic stations and connectors to do it for every car. It made sense for the manufactures not to alienate their customers by retaining such control over how and where individual cars were serviced.

Hopefully John Deere will come to a similar understanding regarding customer relations. But who knows? Greed is a powerful addiction.

Recommendations

0 members have recommended this reply (displayed in chronological order):

Latest Discussions»Culture Forums»Rural/Farm Life»Why American Farmers Are ...»Reply #5