DU Community Help

EarlG

(22,831 posts)

5. No problem

Thu Mar 27, 2025, 07:21 PM

Mar 27

To clarify, 99% of the time using "upload" or "www" makes no difference whatsoever. We use multiple servers all running in sync, so the difference is that when you visit "upload" you're only connecting to a single server, whereas if you connect to "www" you will be directed to any of the servers (including upload).

If one of the servers has a problem, and you connect to www, there's a chance that you might be directed to the problem server, which would give you an error. In that situation, a workaround is to try switching to upload. If upload is NOT the server with the problem, you should then get a consistent connection. Of course, if upload IS the problem (which it was today) then visiting upload won't help.

FWIW it looks like the current upload problem may be resolved...

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Rhiannon12866

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Highlight:

Can't access DU upload server (504). Can access via www server, but Earl Grey prefers we use upload. nt [View all] Bernardo de La Paz Mar 27 OP

Yeah.. Everything seems problematic right now. 504 errors, avatars not showing... hlthe2b Mar 27 #1

These problems are all related EarlG Mar 27 #4

Thank you EarlG. I think we can take that in stride... hlthe2b Mar 27 #8

Hello EarlG Mar 27 #2

Thanks for the update and the clarified guidance regarding upload vs www. . . . nt Bernardo de La Paz Mar 27 #3

No problem EarlG Mar 27 #5

Wonderful to gain more understanding of the scenarios. Thanks. . . nt Bernardo de La Paz Mar 27 #6

Checked my upload tabs and they are good. I will default to www from now on. . . . nt Bernardo de La Paz Mar 27 #7