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question everything

(49,092 posts)
8. Airlines make billions charging 'junk fees,' congressional report says
Thu Dec 5, 2024, 02:10 PM
Dec 5

CNN Airlines have pocketed billions of dollars in so-called “junk fees” by charging customers extra to select a seat or to carry on bags, according to a Senate subcommittee report published on Tuesday.

The report said some airlines have even paid workers cash incentives to identify customers trying to avoid fees for carry-on bags.

From 2018 to 2023, five US airlines made more than $12 billion on seat selection fees alone, an “unbundled” cost that used to be included as part of an airline ticket.

The report, from the Senate Permanent Subcommittee on Investigations, said that in 2023, United Airlines charged as much as $319 for an extra legroom seat, Spirit Airlines charged as much as $299, Delta Air Lines charged as much as $264, Frontier Airlines charged $141 and American Airlines charged as much as $140.

https://www.cnn.com/2024/11/26/business/airlines-junk-fees/index.html

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So who is the bandit? The thief, the robber?

Recommendations

6 members have recommended this reply (displayed in chronological order):

CEOs should avoid insulting their customers. n/t Coventina Dec 5 #1
... BannonsLiver Dec 5 #3
What do you expect from someone named Biffle? Sneederbunk Dec 5 #11
Playing Among Us with a guy named Sundee? sakabatou Dec 5 #17
Is he related to... tonekat Dec 5 #27
Kind of reminds me of Travis Bickle NBachers Dec 5 #32
That goes for other industries too sakabatou Dec 5 #12
That's the lesson to be learned this week. intheflow Dec 5 #36
Wasn't Frontier the carrier that had planned to experiment with pay toilets on their planes? BannonsLiver Dec 5 #2
That could lead to some interesting alternatives. 33taw Dec 5 #10
Bold stance the day after a CEO was hunted down and shot. Just how tone deaf are these guys? FSogol Dec 5 #4
I was just thinking that! LearnedHand Dec 5 #5
Why are you supporting vigilante justice? tenderfoot Dec 5 #7
Oops, I stepped in it now. People will be along to scold me! FSogol Dec 5 #16
They don't work for the public, they work for themselves and corporate profits. 33taw Dec 5 #14
They are totally clueless. Now I know why the French invented the guillotine. Irish_Dem Dec 5 #25
Just a lil off the top and you'll have a classic French Haircut. Lancero Dec 5 #40
my thought exactly gopiscrap Dec 5 #33
Rule #1: Never insult your customers/base sakabatou Dec 5 #6
They see us as losers and suckers who are trying to rob them blind. Irish_Dem Dec 5 #24
Airlines make billions charging 'junk fees,' congressional report says question everything Dec 5 #8
Says the $8.6 million CEO. Permanut Dec 5 #9
Looks like the CEO is the shoplifter. Irish_Dem Dec 5 #26
Bingo. IcyPeas Dec 5 #35
Airline CEO says travelers trying to avoid paying for carry-on luggage are 'shoplifters' ironman99 Dec 5 #13
They are bullies. milestogo Dec 5 #15
The guy isn't the best messenger, but it is really annoying when someone is trying to have a carry on that's a full size EdmondDantes_ Dec 5 #23
And it's especially annoying when 4 or 5 or more people bring larger than normal bags on instead of checking SWBTATTReg Dec 5 #28
As A Fellow (Former) Business Traveler... ProfessorGAC Dec 5 #31
Well, I'm not a guy. milestogo Dec 5 #38
My Apologies ProfessorGAC Dec 5 #41
Miles Davis Celerity Dec 5 #42
Fuck ALLLLLLLLL these MF'ers. All of them. Maru Kitteh Dec 5 #18
Shoplifting? RobinA Dec 5 #19
My man said that the customers, who bought tickets and are using a workaround for dumb fees Docreed2003 Dec 5 #20
Remember that attitude next time you and your airline buddies come begging for tax payer funds Asa13 Dec 5 #21
Sociopaths usually accuse others of the crimes they are committing. Irish_Dem Dec 5 #22
I try to avoid flying these days Johonny Dec 5 #29
I have no reason ever to fly again and never will. Basso8vb Dec 5 #30
They're all brazen given the village idiots voted the head idiot back in durablend Dec 5 #34
KnR Hekate Dec 5 #37
I don't fly anymore, but I was not aware Meowmee Dec 5 #39
Latest Discussions»General Discussion»Airline CEO says traveler...»Reply #8