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... my mother had to go the the Social Security office to sign something. (I don't remember what, but I remember thinking that this should have been something that could be done automatically.) I took her, and we sat in the waiting room for four hours before I finally raised a stink, saying that it was inhumane to inflict this on an 89-year-old woman who had just lost her spouse of 70 years. They were somewhat apologetic, and said that they could arrange for a phone interview with a snail-mail follow up.

Now Social Security phone service is going away, our local office is scheduled to be closed, and the administration plans to cut up to 50% of the SS work force. My mom is gone now too, but she had never touched a computer in her life, and would have been unable to negotiate anything online. And in any case, Howard Lutnick is saying that the government could stop all payments, and those that complain will be identified as the cheaters.

These fuckers should rot in hell.