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Apple Users

(36,976 posts)

2. I'd take it directly to the Genius Bar if you

Sun Oct 7, 2018, 08:55 AM

Oct 2018

Have one nearby. If not, you may be able to get help from Apple on the phone, for a fee.

Can you plug in a new mouse through a USB port and try it?

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Do the keyboard and mouse connect via bluetooth? IphengeniaBlumgarten Oct 2018 #1

I'd take it directly to the Genius Bar if you spooky3 Oct 2018 #2

If you have an apple store nearby you could drop in and ask them. mobeau69 Oct 2018 #8

Sorry, I replied to the wrong poster. mobeau69 Oct 2018 #9

try holding down the shift key on start Ellipsis Oct 2018 #3

You could try plugging the keyboard and mouse into different ports thinkingagain Oct 2018 #4

Don't panic. mobeau69 Oct 2018 #6

That is what I am going to check now Botany Oct 2018 #7

Try resetting the PRAM or NVRAM. Have revived a few macs that way emulatorloo Oct 2018 #10

Bingo Botany Oct 2018 #11

helpful people kanda Oct 2018 #12