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DaveJ

(5,023 posts)
1. Unfortunately I'm not allowed to do #1
Mon Jan 9, 2012, 08:02 PM
Jan 2012

My boss sits closeby and typically alerts me to an email we have received withing 3 seconds and expects me to reply before 30 seconds have passed. I know that's crazy. When we request help, most of our service providers see it as optional to reply at all. I know some big successful companies, that actually make money, have tech support teams that are allowed to reply "Denied" to some support request. That would be amazing!

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