3rd update: UPDATE My house insurance sent me a letter that I was at risk of losing my coverage [View all]

Last edited Mon Jun 24, 2024, 12:29 PM - Edit history (3)

based on their inspection in the last 12 months that my roof was in poor repair, and I needed to repair or replace it. I just got a whole new roof and gutters last Sept. I got the big trees heavily trimmed a little over 2 years ago. We've had Nationwide for many years. They used to be good. I don't see why they bothered to tell me. They added a big wind damage deductible to our policy, and the last time we had wind damage in 2012, the money they paid out didn't cover half of the damage. I don't expect an improvement in coverage, and it'll probably be worse.

I sure wish New York Life offered homeowner's insurance. We've been very satisfied with their life insurance and investment opportunties.


The ins. co. called. The pictures of my roof were taken last May. I still have to take the invoice to their office. Just a pita

Thanks for all of the stories and support.

May 23, 2024
I went to the ins. co. office today, and took a copy of the invoice the contractor gave me last fall. I don't remember him giving me a receipt. I think I planned to have the check be the receipt. Anyway, the person at the office wouldn't accept the invoice as proof of payment. I didn't like the idea of them looking at my house without my knowledge and I really don't like that they won't accept my word that the work was done or the invoice I took in. I am planning to change companies. I did some research and got some quotes. I have about a month left on the nationwide olicy and then I'm done. We have had nationwide for over 25 years. The old agent was okay. The new agent isn't. Aside from this incident, they did other things in the last 10 years that cost us money.

I called the contractor and he'll bring me a receipt and I'll have it in my records.

June 24,2024

The contractor didn't get a rec't. to me by the deadline Nationwide imposed. I got a letter the day after the deadline that Nationwide wasn't renewing my house ins. I got in touch with the company I decided to change to and just finished getting a new policy with the new company. My new agent will send a cancellation notice to Nationwide.
I followed up with the contractor around 5 days before the ins. deadline. The day I got the letter from Nationwide, I let him know my ins. got cancelled because I didn't get the rec't. from him. I still want a rec't. and told him to get it to me, as nice as possible, so he actually gets it to me.
I have a new policy with a new company and Nationwide has lost a 30+ year customer because of their crappy customer service. It might be a case of 'you can't fire me, I quit', but I'm glad I made this change.