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flying_wahini

(8,043 posts)
6. We were in a BIG fight for a new roof with our carrier (Allstate) here in Texas.
Wed May 15, 2024, 10:15 AM
May 2024

Our 6 year old (30 yr shingles) has been subjected to several nasty hail storms over the last 5 years. Several different roofing companies we contacted all said it was totaled. Allstate said no, it’s not. Everyone in the neighborhood got new roofs, too.
Kept saying it for 2 + years. Had at least 2 bad storms again called. They would come out but always sent an independent contractor to inspect. A couple didn’t even go up on the roof. This went on for couple of years and had another big storm with leaking in the garage area. Called again and left a message as they rarely go into the office since Covid.
My husband raised hell about it and insisted they send someone from Allstate out.
NOT a contracted inspector. So they finally did. Took 2-3 months.
The coup de grace was the last time they said they hey oh yes, it’s totaled but because it’s over 5 years old you are only entitled to almost nothing (3000.) of what we promised.
So,
We reported them to Austin insurance fraud division . We got a check for the full amount within a month.
We are very happy with the new roof.
Sometimes squeaky wheel gets the grease.

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Latest Discussions»Culture Forums»Personal Finance and Investing»3rd update: UPDATE My ho...»Reply #6